Case Study AOK
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Key facts
Use Case: Customer Service
Industry: Insurance
Employees: 60,000
Source Systems: SAP oscare®, Databases, Excel
The AOK national companies are in the midst of a rapid change in our living environment. Companies are facing increasing demands, while their financial margins are becoming more and more limited. It is therefore essential that companies continuously develop their processes and consistently design them in a digital and efficient way...
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